Module 01 of 040 of 3 method steps reviewed
Ask about a specific moment
Specific moments reduce the distance between what people say they value and what they actually noticed or did.
Three things to do before writing.
Check each step when you have applied it to the material you brought with you.
Put it to work
Rewrite five abstract questions so each begins from a specific moment.
Write a working note with enough detail to help you make the next decision.
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